Returns & refunds

Return period
You have 14 days after receiving your order to request a return, subject to the conditions applicable to the product.

Condition of items
Returned items must be unworn, unwashed, and in their original condition.

Personalized items
Products specially made to order may not be eligible for return, except in the case of a defect or manufacturing error.

Defective or incorrect product
If you receive an item that is damaged, defective, or different from the one ordered, contact us promptly with your order number and photos of the problem.

Refund
Once your request has been validated and the return processed, the refund will be issued using the payment method used at the time of the order.

How to request a return?
Contact us via our Contact page, providing your order number and the reason for your request.