General Terms and Conditions of Sale

1. Purpose
These General Terms and Conditions of Sale govern the sales made on the Evorria website between the seller and any person making a purchase on the store.

2. Seller
Name / company name: Evorria
Email: evorriasupport@gmail.com

3. Products
The essential characteristics of the products are presented on each product page. The photos are for illustrative purposes and may differ slightly from the product received.

4. Prices
The prices displayed on the website are indicated in euros. Any shipping costs are indicated before the final confirmation of the order.

5. Orders
The customer checks the information in their order before payment. The order becomes final after confirmation of payment.

6. Payment
Payment is made via the payment methods offered on the Shopify store. Payments are processed by secure payment providers.

7. Delivery
The indicated times are estimates. They may vary depending on the destination, the carrier, and the type of product. Tracking is provided when available.

8. Returns and withdrawal
The customer can request a return under the conditions specified on the Returns & refunds page. Certain personalized or made-to-order items may be excluded from return, except in the event of a defect or error.

9. Defective or incorrect products
In the event of a damaged, defective, or incorrect product, the customer must contact Evorria at evorriasupport@gmail.com specifying their order number and attaching photos if possible.

10. Refunds
Accepted refunds are issued according to the payment method used at the time of the order.

11. Liability
Evorria cannot be held responsible for delays or incidents resulting from an event beyond its control, particularly related to the carrier or a case of force majeure.

12. Personal data
Personal data is processed in accordance with the privacy policy available on the website.

13. Intellectual property
The content, texts, visuals, and creations present on the Evorria website cannot be reproduced without authorization.

14. Contact
For any questions regarding an order or these General Terms and Conditions:
evorriasupport@gmail.com

15. Applicable law

These conditions are subject to the law applicable to the seller and the consumer protection rules in force.